Job Openings
Explore open positions in Guatemala
Customer Service
Operations
Qualification: Any Graduation.
Experience Required:
- Must have at least 12 months of experience in the BPO industry
- High school diploma, schedule availability, previous experience in call center industry
Skills:
- Excellent attention to detail
- Strong verbal and written English communication skills
- Basic computer navigation skills
Team Leader
Operations
Qualification: 1 year at least
Experience Required:
- 1 to 3 years experience as a tl in a voice account, strong soft skills, high school diploma, schedule availability
- High school diploma, schedule availability, previous experience in call center industry
Skills:
- Excellent attention to detail
- Strong verbal and written English communication skills
- Basic computer navigation skills
Team Leader
Operations
Qualification: 1 year at least
Experience Required:
- Backoffice experience, 1 to 3 years of experience in a leadership position, strong soft skills
- High school diploma, schedule availability, previous experience in call center industry
Skills:
- Excellent attention to detail
- Strong verbal and written English communication skills
- Basic computer navigation skills
Payroll Executive
Finance
Qualification: Any Graduation.
Experience Required:
- 3 year of experience required
- 1 to 3 years experience as a tl in payroll, detail oriented, schedule availability, software proficiency, advanced excel
Skills:
- Excellent attention to detail
- Strong verbal and written English communication skills
- Soft skills
Payroll Manager
Finance
Qualification: Any Graduation.
Experience Required:
- 4 year of experience required
- 3 to 5 years expereince in payroll, leadership experience, soft skills, software proficiency, detail oriented
Skills:
- Excellent attention to detail
- Strong verbal and written English communication skills
- Soft skills
RTA
Operations
Qualification: Any Graduation.
Experience Required:
- 1 year at least
- High school diploma, schedule availability, previous experience in call center industry
Skills:
- Excellent attention to detail
- Strong verbal and written English communication skills
- Basic computer navigation skills
Client Integration
Operations Department
Qualification: Any Graduation.
Experience Required:
- Must have at least 12 months of experience in the BPO industry
- Experience handling voice (inbound or outbound) calls (Banking/Finance/Insurance industry is a plus)
Skills:
- Excellent attention to detail
- Strong verbal and written English communication skills
- Basic computer navigation skills
Workforce Analyst / RTA
Operations Department
Qualification: English level: B2 or above & At least one year of experience as a WFM / RTA in BPO
Experience Required:
- Experience WFM knowledge.
- At least 1 year of experience on the same roles
Skills:
- Excel: Pivot tables & advanced formulas
- Strong attention to detail, analytical and problem-solving skills.
CSR
Operations Department
Qualification: Any Graduation.
- Currently studying any bachelor’s degree of 4 or 5yr course; honors preferred
- Need to pass Secure and Fair Enforcement (SAFE) for Mortgage Licensing Examination
Experience Required:
- 6-12 months of work experience in BPO industry preferred ,(BFSI industry a plus)
- Must be able to pass a credit and background check
- Experience handling voice (inbound or outbound) calls (Banking/Finance industry a plus)
- Work onsite in zone 10, Guatemala City
Skills:
- Excellent written and oral communication skills
- Excellent negotiation skills
- Excellent attention to detail
- Basic computer navigation skills
